About the Role and Responsibilities
Location: Plano, TX
About the Role:
The Tier 3 Systems Administrator is responsible for working with Project Managers, Engagement Leads, System Administrators, and other support teams to provide system and resource planning related to OS installations and upgrades for enterprise servers.
Key Responsibilities:
- Work closely with Project Managers, Engagement Leads, System Administrators and other support teams to provide system and people resource planning.
- Knowledgeable, creative, hardworking individual to provide exceptional customer service in a fast-paced operations environment supporting a 24x7x365 mission critical VM, Windows & Linux environment.
- Give both technical and strategic direction, discuss with other engineers builds, upgrades and service requests.
- Monitor service queues and work with the ITSM team to ensure all requests are worked in a timely manner.
- The System Administrator is responsible for support, OS installations and upgrades for enterprise servers.
- On call support might be required for troubleshooting or pre-planned maintenance on production systems.
- Windows 2003/2008/2008 R2 Server support and troubleshooting or administrative and troubleshooting knowledge of Red Hat Linux.
- Load, and deploy new servers.
- Document server administration processes and procedures.
Qualifications
Required Experience/Skills & Education:
- Understanding of Virtualization (VM) based technology
- Bachelor’s degree with 10+ years of experience with Windows or RedHat Linux operating systems or equivalent.
- Enterprise server management experience.
- Experience with Clustering
- Deep knowledge of industry-standard, enterprise-class best practices for a large server environment.
- Must have experience with server virtualization with specific knowledge of VMWare vSphere 5.0.
- TCP/IP knowledge.
- Working knowledge of Active Directory sites and service, Group Policy and DNS/DHCP, shares and permissions.
- Experience with UCS, Dell, IBM, and HP Enterprise class servers
- Preferred:
- MCSA, MCSE, or MCTS certification preferred
- RHCT or RHCE certification preferred
- VCP preferred
- Experience with standardizing server configurations (i.e CPU, RAM, RAID)
- Experience with shell scripting and automation tools
- Familiar with Avocent IP KVM Technology
- Experience with iDRAC, ILO, and RSA II out-of-band technologies
- Strong troubleshooting skills
- Strong communication skills
- Strong documentation skills and recognizes the need for such
- Thrives in dynamic, independent learning environments
- Enjoys working in a team environment
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!
McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.
J2W-LI BG
Job: IT Operations
Primary Location: NA-USA-TX-Plano
Position Number: 877722
Schedule: Full-time
Location: Plano, TX
About the Role:
The Tier 3 Systems Administrator is responsible for working with Project Managers, Engagement Leads, System Administrators, and other support teams to provide system and resource planning related to OS installations and upgrades for enterprise servers.
Key Responsibilities:
- Work closely with Project Managers, Engagement Leads, System Administrators and other support teams to provide system and people resource planning.
- Knowledgeable, creative, hardworking individual to provide exceptional customer service in a fast-paced operations environment supporting a 24x7x365 mission critical VM, Windows & Linux environment.
- Give both technical and strategic direction, discuss with other engineers builds, upgrades and service requests.
- Monitor service queues and work with the ITSM team to ensure all requests are worked in a timely manner.
- The System Administrator is responsible for support, OS installations and upgrades for enterprise servers.
- On call support might be required for troubleshooting or pre-planned maintenance on production systems.
- Windows 2003/2008/2008 R2 Server support and troubleshooting or administrative and troubleshooting knowledge of Red Hat Linux.
- Load, and deploy new servers.
- Document server administration processes and procedures.
Qualifications
Required Experience/Skills & Education:
- Understanding of Virtualization (VM) based technology
- Bachelor’s degree with 10+ years of experience with Windows or RedHat Linux operating systems or equivalent.
- Enterprise server management experience.
- Experience with Clustering
- Deep knowledge of industry-standard, enterprise-class best practices for a large server environment.
- Must have experience with server virtualization with specific knowledge of VMWare vSphere 5.0.
- TCP/IP knowledge.
- Working knowledge of Active Directory sites and service, Group Policy and DNS/DHCP, shares and permissions.
- Experience with UCS, Dell, IBM, and HP Enterprise class servers
- Preferred:
- MCSA, MCSE, or MCTS certification preferred
- RHCT or RHCE certification preferred
- VCP preferred
- Experience with standardizing server configurations (i.e CPU, RAM, RAID)
- Experience with shell scripting and automation tools
- Familiar with Avocent IP KVM Technology
- Experience with iDRAC, ILO, and RSA II out-of-band technologies
- Strong troubleshooting skills
- Strong communication skills
- Strong documentation skills and recognizes the need for such
- Thrives in dynamic, independent learning environments
- Enjoys working in a team environment
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!
McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.
J2W-LI BG
Job: IT Operations
Primary Location: NA-USA-TX-Plano
Position Number: 877722
Schedule: Full-time